SAP Support Services-Development & Consulting for Datacom
SAP Support Services-Development & Consulting for Datacom
Read an overview of our employees' work as contractors in delivering projects on SAP support services for Datacom across various clients.
Implementation
About Client
Datacom, the largest tech company in Australasia, is dedicated to delivering sustainable solutions to some of the most successful corporations in Australia and New Zealand. Datacom collaborates with leading technology partners to assist organizations in managing their digital assets more effectively. The consultants and specialists specialize in cybersecurity, cloud computing, and digital platforms and applications to provide our clients with exceptional data protection and customer service. Datacom operates essential infrastructure with state-of-the-art data center facilities. It offers payroll products and enterprise software to help councils and businesses better connect with citizens and employees.We catered to the needs of SAP support services of the client.
- https://datacom.com/nz/en
- Location:Auckland, New Zealand
Project Background
Thanks to over 30 years of experience providing worldwide SAP support services, we deeply understand the technology and know how to unlock its potential as per the client’s requirement. With the proper guidance and a detailed implementation roadmap, SAP software can revolutionize the business and simplify processes in all areas. Our project-based end-to-end services are modeled to design and implement software products, solutions, and strategies and integrate them within our client Datacom’s established landscape and infrastructure. We ensure to leverage best-practice solutions to secure lasting success for your business.
Uncover the range of our Implementation Services:
- Enterprise & Solution Architecture
- Application Implementation & System Integration
- Custom Development & Application Extension
- Application Design & User Experience
- Template Creation & Rollout Delivery
- Transition & Landscape Transformation
Scope & Requirement
- ABAP development RICEF objects
- Adobe form customizations
- Ongoing support
- Automation
- API based integration
Implementation
Technology and Architecture
Technology
- The migration was deployed with the below technological component
- For Azure Dataverse-The underlying technology used was Azure SQL Database
- For Azure Blob Storage- It supported the most popular development frameworks including Java, .NET, Python & Node.js
Security & Compliance:
- Tagging Policies
- Azure config for compliance checks
- NIST compliance
- Guardrails
- Security Hub
Backup and Recovery
- Azure Backup provided a simple, secure, cost-effective, and cloud-based backup solution to protect the business or application-critical data stored in Azure Blob in two ways- Continuous backups & Periodic backups
Network Architecture
- Site to Site VPN Architecture using Transit Gateway
- Distributed Azure Network Firewall
- Monitoring with Cloud Watch and VPC flow logs.
Cost Optimization
- Alerts and notifications are configured in the Azure cost
Code Management, Deployment
Challenges
- Customer specific issues reported for each project managed via Devops, jira or confluence tasks.
Project Completion
Duration
- Ongoing since 2021 Feb till March 2023 across multiple clients
Deliverables
- Dynamics License
- Power App License
- Power App per use License
- Power App per app license
Support
Products supported
- S/4
- Fiori
- Customization and Data
Testimonial
Awaited
Next Phase
Currently no new ongoing projects, just a few projects in discussion but nothing has been kick started yet.
If You Are Looking For Similar Services? Please Get In Touch
Testimonial
Peritos is a team of highly skilled developers, technical experts, and delivery managers. We’ve been very impressed with their commitment. Their developers and delivery managers have conducted themselves with professionalism and diligence at all times, and the quality of the work they have performed has been excellent. Many times, they proposed better solutions, which resulted in better and faster products. Peritos is a reliable AWS Partner. You can trust and be satisfied.
“We are very happy with the results of this major IT project with Peritos Solutions. Their staff gained a good knowledge of our business and processes. They were able to work with many of our diverse team members and launch Business Central ERP on time and on budget according to our requirements. We will be using them again for future projects and additional development actions. Thank you!”
The project was completed on time and as per the agreed budget. The communication was excellent, as was the dedication to quickly turning around the required report development. The overall experience was good, and I would definitely work with the Peritos Team again.
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SAP Support Services for MBHE
SAP Support Services for MBHE
Read more about how we integrated an attendance management system for a full-fledged professional institute.
Implementation
About Client
- http://mbe-cmt.com/
- Location: Cologne, Germany
Project Background - SAP Support Services
Scope & Requirement
Below are some of the scope items for the SAP support services we provided
- Understand the existing books outside of SAP and compare what exists in the system. Confirm the AS IS and TO BE state of chart of accounts which would be reflected
- Set up refresh of data from SAP Production to Dev environment ensuring all config and data is copied over and creating additional client systems like 100 and 110
- Clean up Accounts recievables and payables, General ledger, Sub Ledger and register
Implementation
Technology and Architecture
Technology
- SAP R/3 system was used
Integrations
- No Specific integration scenario was in scope
Security:
- User authorisation & access were cleaned up
- Developer and Admin roles were defined for workflow tables and system management
- Custom roles were created and admin users were trained on how to manage the systsem and granting roles and permissions
- Setting up organization structure with a hierarchy for approvers, managers and different organization unit and employees
Backup and Recovery
We created a schedule for backup which can be used for restoring the system data as needed in case of any outage
Scalability
This was not in scope
Cost Optimization
Client was using a perpetual license and SAP was running on existing on premise server we informed the client to migrate to cloud but this was not a proposal that got converted
Code Management, Deployment
- All ABAP code was managed within SAP and no other ABAP tool was used for this.
Features Implemented - SAP support services
- SAP ABAP based development for updating SAP script forms, Adobe forms and updating changes like new payment terms, Updating Standard text, Adding some previous invoice number details to show history of previous purchases.
- SAP accounts payables and recievables reconciliation for mapping different entries in the system
- User and Security Management to help manage the systems more effectively by doing a refresh
- Adding new payment terms in the system, Updating the payment terms with discount, Late fees and updating both for vendor and customer
- Add a workflow table where the workflow approvers were defined based on amount and a hierarchy level. Updating the document creation process to trigger approval for workflow creation during sales invoice and sales order creation and if any changes made to the document, Ensuring that email output is not sent if the document is not approved.
Challenges
- Changing business requirement: Client was not clear on how they wanted the documents to be shown. They had a TO BE version which was very different from the version they had in the system and took a lot of back and forth and updating the PDF to understand the requirement.
- Before starting the development we spent a couple of hrs to mock up the PDF documents with the actual data in the system to be sure on what is needed.
- Lack of team member and ownership Client did not have any internal team of functionals, Technicals and testers who can review changes and provide a timely feedback
- We tried our best to help advise client on the different test scenarios we included as part of Unit testing. However, it was a time-consuming process to get a reply from the client and to test the changes
- Outdated code using SAP Scripts and Multiple language Support: Client uses SAP scripts which had been long replaced by Smartforms or Adobe forms. It had to be setup in multiple languages. Also each required email notification to be sent in multiple language
- A copy of the data for both the languages was bought and a mockup of the required PDF was created. Also a scenario for different cases was created example when to send notification in German and when in English, What should be the text content to be included in each etc.
- Budget and cost issues: Client had a fixed budget for the work and the requirement kept changing and also there was a huge delay in providing the feedback which caused month of waiting for the client to come back.
- Some Sales order and invoice types had a different configuration in the system and did not work with the same code which was pushed. We did inform the client that this was not part of the initial requirement gathering but due to the tight budget they wanted to include everything in the same cost. We tried our best to accommodate within the price we had quoted,
Project Completion
Duration
- April 2020 – Oct 2020 ~ 6 months
Deliverables
- We handed over all changes related to updating the form with complex logic of showing all related invoices together.
- We delivered ABAP based program and user exit for with a customizing table which was easy to use workflow logic for determining the approvers
- Previous year transactions were reconciled and mapped to the different General ledger heads and sent for the client to do corrections for the missing entries and for the system to reflect the transactions from thier books
Support
- For all changes we delivered we agreed to provide a 2 weeks free support within which the client can test and provide us feedback for any issues as per the existing logic or any minor changes needed
Testimonial
We did not get a documented feedback from the client and the project was ended abruptly
Next Phase
We were in discussion with client over multiple projects however it did not get finalized
- Migration of SAP systems to cloud from the current on premise system
- AMC support contract for 12 months where they needed only a fixed cost but again the scope was not defined for modules like FI, MM, SD and user management
- A regular refresh of the current systems from production to Development
A regular refresh of the current systems from production to Development
If You Are Looking For Similar Services? Please Get In Touch
Testimonial
Peritos is a team of highly skilled developers, technical experts, and delivery managers. We’ve been very impressed with their commitment. Their developers and delivery managers have conducted themselves with professionalism and diligence at all times, and the quality of the work they have performed has been excellent. Many times, they proposed better solutions, which resulted in better and faster products. Peritos is a reliable AWS Partner. You can trust and be satisfied.
“We are very happy with the results of this major IT project with Peritos Solutions. Their staff gained a good knowledge of our business and processes. They were able to work with many of our diverse team members and launch Business Central ERP on time and on budget according to our requirements. We will be using them again for future projects and additional development actions. Thank you!”
The project was completed on time and as per the agreed budget. The communication was excellent, as was the dedication to quickly turning around the required report development. The overall experience was good, and I would definitely work with the Peritos Team again.
Share us
Get A Quote
Proud projects that
make us stand out
Recent Home
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Recent Home
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Thinking about a project? Get in touch with us.
Connect with Us Today through the Details Below or Fill
Out the Form for a Prompt Response
Book Free Consultation
Guaranteed response within 8 business hours.
Trusted by Startups and Fortune 500 companies
We can handle projects of all complexities.
Startups to Fortune 500, we have worked with all.
Top 1% industry talent to ensure your digital success.
